The hard facts from Paul Boag.
A must read for prospective web clients and web designers:

Point #10

Getting the design of your website right is important. However it is no use if nobody sees it. Your number one priority has to be driving traffic to your site.

Point #9

Web designers like to claim they need to spend hours testing on every browser combination. However, in reality this is just another way to extract more money from you.

At first I wanted to grab Paul by the ears and shove a keyboard down his throat.  How could he expose designer secrets this way? Web people, just make sure you read his post to the very end before you think of creative ways to hurt the author. The comments are particularly informative. Read the post here

Update: Oh, and if you still don’t get it, see the next post here